Yes, to avoid any confusion of payment we ask that our customers pay before we start on their device.
Very rarely do we experience the information being lost when we repair a device but we recommend that you save your files before if possible.
No, you do not need an appointment for a repair we accept walk ins.
Yes, we do offer warranty but the warranty varies depending on what was fixed from your device.
You can mail-in anything listed on our site. If you have any questions or your device is not listed please call and our technicians will assist you.
No, we cover shipping charges when mailing any device to make it easier for our customers.
We only need your device, do not include accessories. Any other information we need will be provided from the mail-in form.
It is recommended. We need the pass code in order to test your phone after the repair. If you do not wish to provide your pass code, certain phone functions won’t be tested.
No, we suggest that you remove your sim card or any other accessories.
Phones are repaired the same day they arrive although some may have a different problem than described or a more complex problem but not to worry we stay in contact with our customers so that they can get their devices back as soon as possible.